Rujukan Laman

Privacy Policy for Your jom918 Account

This Privacy Policy explains how we handle the data linked to your account, wallet checks, device access and support requests.

Account data useCookie controlsWallet check recordsSupport privacy
jom918 Privacy Policy for Your jom918 Account
CONTACT CHANNELS

Privacy Help for Your Account

Use these contact paths when your question is about privacy, account data, cookies, wallet records or a correction request.

Live chat privacy help Open chat from your account area and choose a privacy-related request. We can explain what data is held, check recent access records, and tell you which details may be changed after account checks.
Email data request Send a privacy request to the contact address shown on jom918.com. Include your account name, the type of data request, and a reachable email so we can verify and reply safely.
Wallet record query Ask support about records tied to Touch 'n Go, GrabPay, Boost dan FPX only when the request concerns your own account. We may need receipt references before sharing transaction-related data.
DATA CARE

How We Handle Speed Baccarat Data

Privacy is part of how we operate the lobby, wallet and support desk. When you move between Crash X, Royal Fishing or live table areas, we collect only the session and account…

Account profile data

We keep profile details needed to identify your account, contact you about service matters, and manage access. If you ask for a change, we may verify ownership before updating any private account record.

Cookie and device data

Cookies help us remember session status, language choice and security signals. You can adjust browser settings, but some account features may need essential cookies to keep login and wallet pages working.

Wallet activity records

Payment-related data is used to match deposits, check withdrawals and resolve disputes. Records tied to Touch 'n Go, GrabPay, Boost dan FPX are handled as account data, not public activity.

Security monitoring

We log access times, device signals and account actions to spot unusual activity. These checks help us protect your account, investigate reports, and decide when extra verification is needed.

Retention periods

We keep data only as long as needed for account service, dispute handling, security checks, and legal duties that may apply. When data is no longer needed, we delete or anonymise it.

Correction requests

If your account data is wrong, contact us with the detail to correct and proof that links the request to your account. We will explain what can be updated and why.

Privacy Questions Before You Join

These answers explain the privacy choices and account-data handling you may want to understand before you open an account. They cover collection, access, correction, cookies, wallet records, support contact, and how local law may affect what we can provide.

We collect account details, contact data, login records, device signals and wallet activity needed to create and run your account. We may also keep support messages when you ask for privacy help.

Wallet records help us match deposits, review withdrawal requests, investigate transaction issues and answer your account questions. For Malaysia payments, records may include Touch 'n Go, GrabPay, Boost dan FPX references.

Yes, you can ask what account data we hold about you. We may verify ownership before sharing details, and the response may depend on local law, security needs and active account matters.

Contact support with the detail that needs correction and proof tied to your account. We will check the request, explain any limits, and update eligible records after verification is complete.

Cookies may remember session status, security signals and basic preferences. We do not need cookies to publish your private choices; they mainly help keep login, wallet and account pages functioning.

Only staff and service partners with a valid work need can access private account data. Partners may support hosting, security, payments or support tools, and they receive limited data for that task.

Send a deletion request through chat or email. We will verify your account, review legal or security reasons to keep certain records, then explain what can be deleted or anonymised.